Yıldız Technical University Marketing, 2025

İstanbul Technical University, Management (MBA), 2019

Ozyegin University, Aviation Management, 2016

Sena Kılıç received her Bachelor's Degree in Aviation Management with honor from Ozyegin University, Faculty of Aviation and Aeronautical Science in 2016. During her undergraduate education, she has been in TAV Operation Center at Istanbul Ataturk Airport as a trainee and also attended courses in University of Information Technology and Management in Rzeszow, Poland with Student Exchange Program. Then, she completed her master's degree in Istanbul Technical University, Institute of Social Sciences, Department of Business Administration and her Ph.D. in Marketing at Yıldız Technical University.

She is currently a lecturer at Özyeğin University, Faculty of Aviation and Aeronautical Sciences, Aviation Management Program. She currently teaches courses in Airline Marketing, Aviation Sustainability, and Diversity, Equity and Inclusion in Aviation. Her research focuses on digital marketing and consumer behavior, particularly in the context of technology-driven service encounters. She specializes in employing innovative methodologies to analyze and enhance customer experiences, contributing valuable insights to both academia and industry.

Aviation Management, Digital Marketing, Sustainability